1. Send a conversation
When a call or chat ends, POST /v1/conversations with its transcript, the agent that handled it, and what the agent did (tool calls, transfers).
Midwater Docs
Send each finished call or chat with one request. Midwater checks it and tells you how it ended, what went wrong, and how each agent is doing.
How it works
Section titled “How it works”2. Midwater checks it
Every active check runs: rules on the events you sent, Midwater’s model on the whole conversation. Usually within seconds.
3. Read the result
Get the outcome and each check’s result from the API, or receive them by webhook. Follow each agent’s health over 7 and 30 days.
Start building
Section titled “Start building”QuickstartA test key, your first conversation, and its result in five minutes.
Sending conversationsVoice and chat transcripts, agents, groups, events and idempotency.
WebhooksEvents, payloads, retries, and verifying Midwater-Signature.
SDKsTyped clients for JavaScript and Python.